Never miss A call again

Affordable, Reliable Solutions
Based in the United States
Real People 24/7

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Inbound & Outbound Calling

Bilingual AnswerING Service

AI ENHANCED CALL HANDLING

Live Chat Services

Why Choose TurnKey Call Center?

Seamless Service, Superior Support.

TurnKey Call Center has helped businesses grow by handling high call volumes with exceptional quality and a top-tier customer experience. With decades of expertise, we ensure every interaction reflects our commitment to excellence.

Beyond answering calls, web chats, and form fills, we drive business growth through our dynamic multitouch outbound call, text, and email services.

TurnKey Call Center provides the comprehensive and integrated support your business needs to stay ahead in a competitive market.

Contact us today to schedule an appointment with our specialists and discover how we can elevate your customer engagement.

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Our Services

TurnKey Call Center offers a wide range of customizable engagement solutions designed to meet your business’s unique needs.

We act as an extension of your team, ensuring you never miss a potential client and providing seamless support that helps you grow and thrive.

Business Answering Services

Our team provides seamless call handling, ensuring that every customer interaction is professional and efficient. We gather and distribute information effectively, allowing you to manage your business effortlessly—anytime, anywhere.

Customer Intake Services

Our highly trained, industry-specialized agents provide bilingual support, helping you identify and prioritize potential leads and customer inquiries. We ensure you never miss an opportunity to grow your business.

Appointment Scheduling & Call Management

We assist with scheduling appointments, handling customer inquiries, and managing call flows to improve efficiency. Our secure and reliable service ensures that your business remains responsive and organized at all times.

Live Chat and Text Services

With 24/7 live chat and text support, we facilitate immediate client engagement, improving satisfaction and streamlining information processing.

24/7 Virtual Assistants

Our professional 24/7virtual assistants undergo continuous training to ensure top-tier support, helping your business stay organized and efficient.

AI-Powered Booking and Solutions

Stay ahead with advanced AI-driven booking systems and smart automation tools designed to improve efficiency and optimize your firm’s workflow.

Stay Connected With TurnKey Call Center

For years, our specialized legal agents have delivered superior contact center services to law firms across North America. By leveraging the latest enterprise technologies, we ensure your firm captures, engages, and retains high-value legal clients—before they turn to another firm.

With a deep understanding of what works and the flexibility to customize solutions to your practice area, location, and client base, we provide the strategic edge your firm needs to stay ahead.

Gain the Edge to Achieve Your Goals

Contact TurnKey Call Center today to speak with our specialists and discover how we can help you grow and succeed.

Book A Demo Now

Features

24/7 coverage

Bilingual agents

Custom scripting

Custom intake forms

AI enhanced Call Center software

Real-time call transcription
Live sentiment analysis- Analyzes the sentiment of calls and notifies supervisors if a call is not going as expected
Real-time assist cards- Automatically populates critical information to the agents based on certain keywords or phrases being spoken
AI generated score cards grade every call in real time to ensure agents are providing the best service
AI generated call summaries with actions items for agents
Customer Satisfaction Score (CSAT) Surveys

We represent your business

Customer service focused team

Thorough hiring and training standards for our agents

Focus on quality and customer service, not how fast we can get off the phone and get to the next call

Training and agent performance backed by over a decade of experience in the industry

Pain Points

Home Services/Medical

Businesses are getting leads, but they are too busy to answer the phones and miss out on revenue
Small business owners don’t want to be glued to their phones on nights, weekends, vacations and holidays
Office is understaffed/overwhelmed by busy period and unable to answer calls
Customers get frustrated and may call someone else if they get a voicemail
Employee burnout from being on-call nights and weekends
Hiring and training internal staff to answer the phones is an expensive and time consuming task
Technicians/owners getting disrupted by phone calls while handling jobs
Language barrier issues
Wasted time returning calls only to find the person hired someone else to do the job

Law Firms

Missing out on high-value cases because the call came in after hours
The need for confidentiality and professional handling of intakes

Get Started Today

Convert More Calls into Customers with Our 24/7 Service

How We Support Your Success Every Step of the Way

✅ We Answer Your Calls & Capture Leads – Never miss an opportunity with our 24/7 service.
✅ We Follow Up Fast – Speed matters, and we ensure quick responses to keep leads engaged.
✅ We Process & Organize Information – Delivering clear, actionable insights straight to you.
✅ We Handle Scheduling Efficiently – Streamlining appointments and availability with ease.
✅ We Report, Analyze & Optimize – Continuous improvement to maximize your business growth.

Hear From Our Satisfied Customers

This service has transformed our business! We never miss a call, and our customer satisfaction has skyrocketed.

– Michael R.

The 24/7 answering team is a game changer. Our leads are followed up instantly, leading to higher conversions.

– Sarah T.

Scheduling has never been smoother. We focus on our work while they handle the calls seamlessly!

– James L.